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General conditions

Cookie policy

Privacy policy

Terms and Conditions

Last updated: January 21, 2021

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the [Privacy Policy Generator](https://www.privacypolicies.com/privacy-policy-generator/).

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to FLATTERED APARTMENTS (RITA ALVES, MIGUEL MATEUS & CATARINA SILVA, LDA.), Rua do Mosteiro,680 – 4425-140, Maia, Portugal.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Portugal
Device means any device that can access the Service such as a computer, a
cellphone or a digital tablet.
Personal Data is any information that relates to an identified or
identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to miew.pt, accessible from [miew.pt](miew.pt)
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Usage Data

Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?”
available at <https://helpx.adobe.com/flash-player/kb/disable-local- shared-objects- flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_>
Web Beacons. Certain sections of our Service and our emails may contain
small electronic files known as web beacons (also referred to as clear
gifs, pixel tags, and single-pixel gifs) that permit the Company, for
example, to count users who have visited those pages or opened an email
and for other related website statistics (for example, recording the
popularity of a certain section and verifying system and server
integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on
Your personal computer or mobile device when You go offline, while Session
Cookies are deleted as soon as You close Your web browser. Learn more about
cookies: [What Are Cookies?](https://www.privacypolicies.com/blog/cookies/).
We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services
available through the Website and to enable You to use some of its
features. They help to authenticate users and prevent fraudulent use of
user accounts. Without these Cookies, the services that You have asked for
cannot be provided, and We only use these Cookies to provide You with
those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies
on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use
the Website, such as remembering your login details or language
preference. The purpose of these Cookies is to provide You with a more
personal experience and to avoid You having to re-enter your preferences
every time You use the Website.

For more information about the cookies we use and your choices regarding
cookies, please visit our Cookies Policy or the Cookies section of our Privacy
Policy.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@flatteredapartments.com

Cookie Policy

This web site uses cookies of its own as well as third party cookies, both during the browsing session and permanently, in order to function correctly, obtain information about the traffic or remember the actions and preferences of the users for later moments.

WHAT ARE COOKIES?

A cookie is a file downloaded to your computer or terminal when you access to our Platform. Cookies allow us, among other things, to store and retrieve information about the browsing habits of a user or their equipment and depending on the information they contain and the way they use their equipment, they use it to recognize the user.

The cookies used by Flattered or a third party acting on its behalf, are associated only with an anonymous user and your computer, and we do not store sensitive personal identification information in the cookies we use.

TYPES OF COOKIES

Thanks to the cookies, it is possible for Flattered’s server, or of the third party acting on its behalf, to recognize the browser of the computer used by the user in order to make navigation easier. They are also used to measure the audience and traffic parameters, monitor the progress and the number of entries.

In the same way, Flattered’s web site servers will automatically detect the IP address and domain name used by the user. All this information is later recorded in a server activity file that allows the subsequent processing of the data in order to obtain statistical measurements that allow knowing the number of page impressions, the number of visits made to the Web services, etc. In any case, the said file is subject to dissociation processes that prevent the identification of the users’ machine.

PURPOSE

Our web site uses its own and third-party cookies, with different purposes, specifically:

Own cookies: Are those that we send to your computer or terminal from our Platform. We use them in order to manage the sign-in page of registered users.

Third party cookies: Those that are sent to your computer or terminal from a domain or a Web page that is not managed by us, but by another entity that treats the data obtained through cookies.

Session Cookies: These are a type of cookies designed to collect and store data while accessing our Platform.

Persistent Cookies: These are a type of cookies in which the data remain stored in the terminal and can be accessed and processed during a specific period of time, which can range from a few minutes to several years.

Analysis Cookies: Those that are well treated by us or by third parties, allow us to quantify the number of users and perform the measurement and statistical analysis of the use made by users of our Platform. To do this, we analyze the navigation in our website in order to improve the range of services we offer.

We use Google Analytics in order to collect information anonymously and compile trend reports for websites without identifying individual users. In this way, our website remembers information that changes the appearance or behavior of the site. The provider of this cookie is Google.

We use Google AdWords to collect information anonymously and report on visits that arrive through advertising provided by Google AdWords without identifying individual users. In this way, our website sends information to Google to prepare reports of the marketing campaigns launched. The provider of this cookie is Google.

We use Google in order to collect information anonymously and report visits that arrive through advertising managed by Google without identifying individual users. In this way, our Platform sends information to Google to prepare reports of the marketing campaigns launched. The provider of this cookie is Google.

We use Facebook in order to collect information anonymously and report visits that arrive through advertising provided by Facebook without identifying individual users. In this way, our website sends information to Facebook to prepare reports of the marketing campaigns launched. The provider of this cookie is Facebook.

CONSENT

We inform you that we can use cookies on your computer if you have previously given your consent, except in cases where the cookies are necessary for browsing the Platform.

For this purpose, we inform you that the use of different cookies by our Platform allows us to distinguish you from other users, provide you with a better experience in the use and identify problems to improve our Platform. In the case that you give your consent, we will use cookies that will allow us to have more information about your preferences.

We also inform you that cookies that are not necessary for the use of our Platform, can be blocked or disabled through the configuration of your browser. If you block or disable them, you can continue using our Platform, although the use of some of your services may be limited and therefore your experience in our Platform less satisfactory.

If you wish to revoke your consent regarding our cookies policy, you must delete them on your device through the configuration of your Internet browsers. These are the links of the different browsers that inform about cookies:

For more information about the Firefox browser from here: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

For more information about the Chrome browser from here: https://support.google.com/chrome/answer/95647?hl=en

For more information about the Internet Explorer browser from here: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

For more information about the Safari browser from here: https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=en_US

For more information about the Opera browser from here http://help.opera.com/Windows/12.00/esES/cookies.html

We recommend you to review this policy every time you access our Platform with the aim of being adequately informed about possible changes on it.

Publication date: 20/10/2022

Contact Us

If you have any questions about this Cookie Policy, You can contact us:

By email: info@flatteredapartments.com

Privacy Policy

Confidentiality and security are paramount values for Flattered Apartments, and, consequently, we assume the commitment to guarantee the privacy of the User at all times and not to collect unnecessary information.

Then, we provide you with all the necessary information about our Privacy Policy in relation to the Personal Data we collect from you from our website flatteredapartments.com, explaining:

Who is responsible for the processing of your data.
For what purposes we collect the data we request.
What is the legitimacy for their treatment.
How long we keep them.
To which recipients the information is communicated.
What your rights are.

RESPONSIBLE FOR THE TREATMENT

FLATTERED APARTMENTS (RITA ALVES, MIGUEL MATEUS & CATARINA SILVA, LDA.)

VAT number PT507026780

Rua do Mosteiro,680

4425-140, Maia, Portugal

info@flatteredapartments.com.

Hereinafter “Flattered”, “We” or the “Responsible for the Treatment”.

PERSONAL DATA

Personal Data refers to any information or data that can identify you directly or indirectly. The Personal Data includes information such as the name, surname, e-mail address or postal address, amongst others. It could also include unique numeric identifiers such as the IP address of your computer, as well as the information we obtain through cookies.

This privacy policy covers all personal data collected and used by Flattered.

Hereby, the User (you) guarantees that the Personal Data provided is true and accurate and undertakes to notify any change or modification thereof. Any loss or damage caused to the Website, to the Data Controller or to any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user.

We may gather or receive your data through our website, forms or social network websites, amongst others. In some cases, you provide us with your Personal Data directly (for example, when you contact us or you register at our website), or in other cases we collect them (for example, using cookies to understand how you use our website).

PURPOSES, LEGITIMACY AND STORAGE DURATION

For the processing of the data sent through:

PURCHASE/BOOKING FORM

Personal data collected: When you make a purchase/booking, you will need to complete a form with your full name, email address, postal address and your credit or debit card number.

Purpose: We collect the mentioned personal data:

To provide the services correctly.
Execute the contract of sale that you have contracted with us.
Manage your orders/bookings.
Manage the payment of your orders/bookings.
Contact you in relation to updates or informative communications related to the functionalities and/or contracted products/services.
Answer any questions or queries you may have regarding your orders/bookings.
Manage any dispute related to your purchases.
Manage possible returns/refunds once the purchase has been made.
Sending our newsletter, informative communications and advertising regarding our products or services, including by electronic means (e-mail, SMS, WhatsApp), in case of acceptance.

Legitimacy: Your express consent, the contractual relationship with us and the legitimate interest of Flattered. In this sense, the processing of your data is necessary for the execution of the terms that regulate the use of the website, as well as for the execution of the contract of sale.

Storage duration: We will treat your data as long as it is necessary for the correct provision of the services, as well as during the minimum time necessary to comply with our legal obligations and for business purposes.

For your security, Flattered has a payment method through a secure payment gateway. The bank data that you provide is encrypted and transmitted to the servers of the bank. Afterward, the data is verified with the issuing bank to avoid fraud.

NEWSLETTER FORM

Personal data collected: E-mail address.

Purpose: Sending our newsletter, informative communications and advertising regarding our products and services, including by electronic means.

Legitimacy: Your consent through the registration in the newsletter form and the signed lease agreements.

Storage duration: Until you revoke the consent and request the withdrawal of the service.

SENDING OF E-MAILS

(info@flatteredapartments.com)

Purpose: To answer your requests for information, attend your requests and respond to your queries or issues. In case of receiving your Curriculum Vitae, your personal and curricular data may be part of our databases to participate in our present and future selection processes.

Legitimation: The user’s consent when requesting information through the e-mail address or sending us his/her information and Curriculum Vitae to participate in our selection processes.

Storage duration: Until your request is answered by e-mail, if you have not generated a new treatment. In the specific case of receiving your Curriculum Vitae, your data may be kept for one year maximum for future selection processes.

We may keep your personal data for legal purpose, including to assert our rights (for example, to claim our rights in front of a Judge) or for historical and statistical purposes.

Once we do not need to use your personal data, will delete it from our systems and registers and/ or we will anonymize it.

Obligation to provide us with your personal data and the consequences of not doing so.

The submission of personal data requires a minimum age of 18 years old and, where the applicable, sufficient legal capacity to sign contracts.

The personal data requested is necessary in order to manage your requests and/or provide you with the services that you may contract, whereby if you do not give this to us, we will not be able to correctly attend to you or provide you with the service you have requested.

We reserve the right to register your personal data and information on our database.

RECIPIENTS OF YOUR DATA

The Personal Data we collect from you may be treated by the Responsible of the treatment, on the legal basis of the legitimate interest of Flattered, and/ or to fulfill administrative purposes.

Your personal data may be communicated to:

Financial Entities
Third parties that provide us with IT services, such as platform providers, housing, maintenance and support services for our databases as well as for our software and applications that could contain data related to you.
Third parties that help us provide digital services, such as CRM, web analytics and search engine.
Advertising, marketing and digital medium agencies and social networks in order to help us offer ads, marketing and campaigns, as well as to analyze their effectiveness and to manage relations and queries.
Third parties for compliance with a legal regulation.

RIGHTS REGARDING YOUR PERSONAL DATA

Any person can withdraw their consent at any time, when it has been granted for the processing of their data.

Likewise, you can exercise the following rights:

Request access to your personal data or rectification when they are inaccurate.
Request their deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
Request limitation of your treatment in certain circumstances.
Request opposition to the processing of your data for reasons related to your particular situation.
Request the portability of the data in the cases provided for in the regulations.
Any other right recognized in the law.

Where and how to request your Rights: Through written document addressed to the Responsible of the treatment sent to its postal address or email address (given in Section 1), writing “Personal Data” in the subject line, and specifying the right wished to be exercised and with respect to which specific personal data.

In the event of disagreements with the company in relation to the processing of your data, you may submit a claim with the Portuguese Data Protection Commission (www.cnpd.pt).

SECURITY OF YOUR PERSONAL DATA

With the aim of safeguarding the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to guarantee the security of the personal data supplied of your alteration, loss and unauthorized access or treatments.

UPDATING YOUR DATA

It is important for us to keep your personal data information up to date. You have to inform us of any change regarding your personal data information. However, be aware that we do not answer about the veracity of your personal data information.

We are not responsible about the privacy policy related to the personal data that you provide to third parties through the links available on our website.

THIRD PARTY LINKS

For the acquisition of our services/products, we may redirect you to the platform of one of our suppliers. In this case, if you want to make any transaction through our supplier´s website, then you must accept the Privacy Policy of each one of them. We inform you that this document does not apply for those cases.

Flattered will not treat your personal data in the case you acquire any product of one of our suppliers.

CONTACT

If you have any questions or concerns about the way we treat and use your personal information or wish to exercise any of the rights described above, please contact info@flatteredapartments.com.